Convenient location, close to institutions and a popular mall. Comfy and clean rooms with good views. Delicious breakfast. Spacious apartments with daily cleaning. Good facilities including hairdryer, iron, kettle, and separate bathroom and toilet. Excellent hotel support.

They were fabulous at offering help. The internet was not working the first night but they did everything they could to get it fixed so I could get my work done

Very basic hotel, good enough for one or two nights. Breakfast was OK anyway it wasn't like in big hotel chains.

I chose this hotel for attending a business symposium and it provided the ideal support for travellers like me who work and live away from home. The facilities were well-maintained and the daily cleaning service ensured a comfortable stay. The location was convenient, with easy access to public transportation and nearby amenities.

One service that I missed for my work was the absence of a dedicated workspace in the room. It would have been beneficial to have a desk or a designated area where I could comfortably work on my laptop.

Conveniently located for the SIP district. Upon check-in, the staff were efficient and spoke excellent English. The rooms are like mini apartments with separate kitchen, living room, bedroom, and bathroom. The breakfast offers a variety of Chinese and Western options. The hotel is reasonably priced for the amenities provided. I would recommend this hotel.

The location was fantastic, with plenty of restaurants and a subway station nearby. The apartments were spacious and clean, with great views. The staff were friendly and helpful. Breakfast was included and had a good variety of options. Easy access to public transportation.

Felt like treated like royalty, no complaints at all.

Beautiful hotel, friendly English-speaking staff, complimentary breakfast, breathtaking city view, spacious room with kitchen, bathtub.

Nothing, it was perfect.

We had a fantastic stay at a wonderful hotel! The location was perfect - nestled in a peaceful neighborhood with plenty of great restaurants nearby. We loved exploring the area and found it very convenient to have several dining options within walking distance. The staff here were truly amazing. They were incredibly friendly and provided impeccable service throughout our stay. We felt well taken care of and were impressed by their attentiveness and professionalism. The hotel itself was top-notch, with clean and comfortable rooms that had all the necessary amenities. We especially appreciated the ironing facilities and air conditioning, which added to our overall comfort.

Spending Christmas here was a wonderful experience. The breakfast had a good variety of western and Asian food, and the staff was very accommodating when I requested a late check-out. The hotel's location was convenient for accessing the subway and the nearby restaurant area. I particularly enjoyed the quiet atmosphere after spending the day exploring the busy city.

The shower in the bathroom was a bit difficult to use, as I had to step over the edge of the bathtub to get in and out. Additionally, the breakfast area was quite small given the size of the hotel, which meant it could get crowded during peak times. however, my stay was enjoyable and affordable.

Our stay at this hotel was enjoyable. The room was equipped with modern facilities such as an LCD TV and a Hi-Fi system. The location of the hotel made it easy to explore the area with a metro station and a hypermarket nearby. the breakfast provided a good mix of Western and Asian staple foods.

We loved the cleanliness of the hotel, the breakfast that had a variety of Western and Asian staples, and the location that was close to a hypermarket and the Suzhou center. The hotel facilities were top-notch, and staff was helpful and courteous. The transportation was very reliable and we were able to get to the downtown area in a short time.

Nothing we didn't like to be fair.

The hotel was located in a convenient area, very close to the industrial park and only a short distance from the airport. The room was well-equipped with a small kitchen and comfortable beds. The staff were friendly and always willing to help.

The bathroom amenities were a bit lacking and could have been better for the price of the hotel.

I got great value for my money at the hotel. The room was spacious, clean, and had everything I needed, including a kitchen and a mini refrigerator. The location was fantastic, with easy access to the metro, mall, and grocery store. The staff were friendly and spoke English, making my stay even more enjoyable. I had a wonderful experience at Citadines Xinghai Suzhou.

The breakfast offerings could use a bit more variety.